Feedback & Suggestions

How could we improve Pillow?

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  1. Bedtime/Wake up time suggestions in Snooze Lab

    Hi, it would be great to have in the Snooze Lab suggestions of the ideal time to wake up if you go to bed on a certain hour based on sleep cycles and your sleep history (using things like Sleep quality per weekday). Also, it would be useful to have a tab where you put when you have to wake up and Pillow suggest you the best hour to go to bed using "time to sleep", "sleep quality per weekday" and using your personal and recorded sleep cycles.

    7 votes
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      Hello, this already available in Snooze Lab. It’s our optimal bed time notification insight that should appear after recording a few sleep sessions.

    • Snooze alarm without using the screen

      Hi, every morning that I snooze the alarm I need to look at the phone screen and search for the snooze button. I think it would be easier to just tap the phone or table in order to snooze the alarm or something similar.

      3 votes
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        1 comment  ·  Admin →

        If you are using Pillow with the iPhone only, you can Snooze the alarm by lifting the device a few centimetres and then place it back on the mattress. Pillow will use the proximity sensor on the device to detect that it was lifted and snooze the alarm. If you are using the Pillow on the Apple Watch: Open Pillow on the Apple Watch > 3D Touch anywhere on screen and tap “Snooze”.

      • Disable app from altering master volume

        When I use this app, sometimes the max loudness of audio is reduced to about half, even when I set the volume to "manual" and at 100%. It even alters this variable even after you exit the app.

        This is really annoying because I want my alarms to be loud. Please fix this or make an option to allow the master volume of the device and alarms to not be altered when using this app.

        39 votes
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          The current version of Pillow has the option manually setup the alarm volume. You can find this option in the alarm settings by tapping on the little “bell” icon on the bottom right.

        • Add korean

          Add Korean language

          1 vote
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            1 comment  ·  Admin →
          • Update Notifications

            Maybe you could include details on planned updates and their dates in the app, under "Helpdesk". That way I'm not frustrated or impatient, and feel like my pleas for some features fall on silent ears.

            1 vote
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              1 comment  ·  Admin →

              Hello! Thank you so much for taking the time to send us your feedback. We totally understand and share your feeling of impatience and frustration. The purpose of this forum serves that purpose you mention. Any feature we are working on gets a status update and such update is sent to you via email if you have subscribed on that specific idea. We would love to be more precise but the nature of this work makes that impossible. Thank you for your patience and understanding!

            • Watch set to "dark" while wearing at night

              As soon as I start my sleep with pillow there should be an option that hitting start darkens the screen for the whole night to avoid the bright clock face from waking me up during sleep when I move.

              32 votes
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                completed  ·  5 comments  ·  Admin →
              • Sleep note editing

                This should be able to be done without having to start a sleep session, and subsequently stopping the sleep session after editing sleep notes.

                However, when adding a sleep note just before going to bed, this should be automatically selected. For example, "phone rang before bed". When you're adding a sleep note before bed, it would make sense that this would be applicable for this sleep session.

                1 vote
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                  Hello, thank you for your feedback. Sleep notes can edited anytime without starting/stopping a session. To do that: Open Pillow on the iPhone > Swipe left from the main screen to open the Daily statistics view > Tap on the pencil icon near the bottom right of the screen.

                • Allowing phone to go to sleep

                  I used this app once and it completely killed my batery and if you allow the phone to go to sleep but still track sleep that would be great bc it won't destroy my phone batery

                  1 vote
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                    1 comment  ·  Admin →

                    Hello, thank you for feedback. You can lock your device after you start a sleep session with Pillow. That said, Pillow uses the microphone, accelerometer and gyroscope while you are recording a session so it will consume some of the battery in any case.

                  • Track Heartbeat to Assist in Sleep Cycle Analyzation

                    Since our heart rate plays an important role in defining what sleep cycle we are in, why not track with the iwatch? I have yet to see an app do this with an alarm system as well. This would put you above everyone on the market. With adding a heart rate monitor, you would be able to provide even more true results to a persons sleep quality and patterns.

                    42 votes
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                    • Longer sleep aid time or replay option

                      Sometimes it takes me quite a while to fall asleep and I am also someone who can't sleep without some kind of background noise. I like that this app has the sleep aid feature. However, I found that the app falsely detected that I was asleep 3 times... So I had to unlock and restart the sleep app each time just to replay the sleep aid. By the second time this happened I found myself intentionally and probably unattractive trying to make more movements just in the hopes that this would prevent the noise from shutting off.. Nope! It didn't…

                      18 votes
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                        Pillow now support a manual sleep aid duration setting so that you can adjust the duration the sleep aid as long as you prefer. In addition the latest version of Pillow now lets you listen to audio from other sources and apps, like podcasts or Spotify so that you can use those sources as a sleep aid as well.

                      • Wake up notes

                        It would be awesome to have some sort of wake up notes similar to the before bed notes! I get night sweats occasionally, so it would be great to be able to track that as well as if I had a dream.

                        1 vote
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                          Hello,
                          Thank you for your feedback. The sleep notes feature is accessible anytime on the sleep report so you can add any notes related to waking up there as well. The charts will update according to your changes.

                        • 1 vote
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                          • Airpods are disabled

                            I need them to function as I listen to music to help sleep. Currently you can t use then with this app.

                            7 votes
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                              We’re very happy to announce that the latest version of Pillow, now handles audio streaming in a new way so that audio from any other source is not silenced!
                              Please get in touch with us if you continue to experience any issues with the use of your AirPods.

                            • French

                              Hi, can you translate your app in French ??
                              Thanks

                              6 votes
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                                1 comment  ·  Admin →
                              • Monitor heart rate during sleep and resting rate

                                It would be great I it could use the Apple Watch to monitor your heart rate during the night and get the resting heart rate as soon as you wake uo

                                211 votes
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                                • Wake Up Mood

                                  Basically a feature similar to sleep cycle which displays your mood when you wake up.

                                  This can be extremely helpful when looking back and analyzing data to see whether you got a good night rest and why.

                                  Please Upvote!

                                  1 vote
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                                    1 comment  ·  Admin →

                                    Wake up mood is already available on Pillow. When the session stops you can select your mood on the iPhone and view your mood statistics chart by rotating your device horizontally. You can also edit your mood for any past sleep session by tapping on the mood icon on the sleep analysis view that you can access by swiping to the left in Pillow on the iPhone.

                                    Part of our roadmap includes adding the ability to select your wake up mood from the Apple Watch app too.

                                  • 7 votes
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                                    • Detailed HR, Graph analysis, Resting HR

                                      A detailed graph over your HR would be nice. So that you see how high/low your heart rate was at which state of sleep/which time of the night. Furthermore I'd love to see my Resting HR.
                                      Also I'd like to be able to analyse the graph that means by scrolling over it I'd like to see the exact time so that I know at which time exactly I've been in REM/Deep/Light sleep.

                                      165 votes
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                                      • Heart rate without watch

                                        There is lots of comments about monitoring the heart rate with the Apple Watch. It would be great to have heart rate monitoring but with a simple wrist band so you don't have to go to the expense of getting an Apple Watch just for this.

                                        5 votes
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                                          1 comment  ·  Admin →

                                          The latest version of Pillow includes detailed heart rate analysis using data from Apple Health. Any wearable devices that shares data with Apple Health can be used.

                                        • Ability to manually re-sync

                                          As others have experienced, after the first few sessions it suddenly stops transferring the sleep data from the watch to the phone and there is no way to manually re-sync the data that is still sitting on the watch

                                          68 votes
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                                            completed  ·  23 comments  ·  Admin →
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