How could we improve Pillow?

Tap an 'I'm awake' button for when you've woken up in the night

My first session didn't record the fact that I woke up a few times in the night, and has me logged as full deep sleep all the way through. I thought that it would be able to tell when I've woken up and gone back to sleep, but it hadn't. Unless I'm missing something and there is a function to inform it you've woken up?

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  • Debbie east commented  ·   ·  Flag as inappropriate

    Been working ok until update on phone now it doesn’t work and tells me I’m asleep from 8pm to 5:15 am which is not true it used to work ok and I would track my sleep or lack of it xx now it doesn’t work

  • C commented  ·   ·  Flag as inappropriate

    I’m using the series 4 Apple Watch, and my awake time is not being logged at all.

    I don’t want a button, a flip, a phrase to record that I’m awake. I am a light sleeper at base line. If I have to consciously do anything, that’s going to “wake me up more,” making my sleep worse! This would be completely counterintuitive to tracking sleep to begin with.

    Also, I don’t feel comfortable with an app having full access to my microphone. In the world of data breaches, my life shouldn’t have to be recorded for this app to work. If the watch can record an EKG, it should know the difference from awake and anything else!

  • Sylvie commented  ·   ·  Flag as inappropriate

    I use the apple watch, yet it rarely tracks when I'm awake, at times even taking the dog out at night and it's not showing! I check the watch when I'm awake thinking it should give it an indicator that I was awake but the next morning, nothing. Really annoying, so think I will be trying a different sleep tracker!

  • DJF commented  ·   ·  Flag as inappropriate

    This is a major issue with the app as if it isn’t detecting awake times during the night, the all data collected is truly questionable. I have used the app only with an Apple Watch after switching from Fitbit sleep tracking. I love the pillow interface, but I’m awake 95 percent of nights and Pillow has only captured this once with Fitbit never having an issue. A button should not be needed

  • Anonymous commented  ·   ·  Flag as inappropriate

    I have this same issues where am challenge with waking up in the middle of the night for a time and the app does not records as sleeping.

    My suggestion would be to design a manual wake mode in the app that would be activated when the app is running and it’s flipped face up. This way I can flip it up when I go to the bathroom or something, then when I get into be I just have to flip it faced down so it knows I am back in bed try to fall back asleep.

  • TonyH commented  ·   ·  Flag as inappropriate

    Just started using Pillow. It seems to be doing most things OK, but it didn't register the fact that I was awake for a long period after 4.30 am. I woke up then, went to the bathroom (sound of door comes through in the Sounds section) but just couldn't get to sleep over the next hour or more, as my mind was racing over a difficult family situation. Yet Pillow tells me I was in a deep sleep throughout that period. It needs to be able to tell that I'm awake but just lying in bed.

  • Terry Trinder commented  ·   ·  Flag as inappropriate

    Great idea. The only problem I have had with Pillow is false reporting of wake periods on *many* occasions, often for periods of over an hour which makes no sense, particularly as I used my Apple watch?

  • Lorenzo commented  ·   ·  Flag as inappropriate

    If I wake up in the middle of the night I don't want to have to pick up my phone, look at the screen, and tap a button. I'd like to just say some words and have the app know I'm awake without touching it. What if the app just listened for "pillow I'm awake" so that it knows you've woken up in the middle of the night.

  • Tm22 commented  ·   ·  Flag as inappropriate

    Definetly add something regarding this. Tap screen to register Awake at any time with wish list of adding tag and or a journal entry as to why Awake (pee, thirsty, nightmare, partner, loud noise, etc user input) then restart sleep aid with option of music or no music. AND or look at having a user time delay entry in settings for how long the app should ask continue sane session when/if the app is stopped and restarted within say 5 hours (instead of current xx minutes??)

  • Tamela commented  ·   ·  Flag as inappropriate

    Yes I too found this strange that I've lifted and shaken my phone in the middle of the night and it does not recognize/register that I was awake. That doesn't make sense to me if it's using the motion sensor properly.

  • Sara commented  ·   ·  Flag as inappropriate

    Agreed! I've reached over & shaken my phone, pressed the button on either my phone or watch to register that I've manually executed something & stretched my hand with apple watch above my head multiple times & none of these actions have consistently registered with the app that i'm awake. Rather than tapping an I'm awake button would it be possible for the app to do it for us if we simply pressed the sleep wake button or the home button on the phone? Or either side button on the watch?

  • Anonymous commented  ·   ·  Flag as inappropriate

    This is one of the best ideas I've heard on the comments section. I really hope they plan it soon.
    I'm actually quite surprised they haven't yet, considering there are over 100 people who like this idea!

  • Dawson commented  ·   ·  Flag as inappropriate

    I seem to have the opposite problem. The app detects that I'm awake in the night, and I have NO MEMORY of waking up.

  • SD commented  ·   ·  Flag as inappropriate

    With the Apple Watch integration now, it seems like it could use the motion sensor to automatically update this.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I woke up at 5 am this morning and in my data it shows when I woke up. Maybe you didn't place it right. You might want to turn up your mic sensitivity too.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Mine logged me as having a really restless night (which I knew) but failed to recognise I'd woken up to the extent that I nipped to the bathroom At 5am. Whilst that will be to do with device placement, I was so restless that I kept landing on it And waking up so I can't have it any closer

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