How could we improve Pillow?

Vibrate with haptic feedback in the Watch

Use the watch haptic feedback as an alarm, allow me to silence the alarm otherwise. I use haptic feedback for everything else, want a silent smart alarm.

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Ems4kife shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
completed  ·  AdminNeybox (Customer Support Agent, Neybox) responded  · 


We’re excited to let you know that the latest major update of Pillow gives you the option to setup alarms using the haptic feedback (vibrations) on the Apple Watch.

To achieve this, we had to use a special background mode that does consume more battery during the night. If you wish to keep battery consumption to a bare minimum, you can you always turn off that feature from the Settings dialog in Pillow on the Apple Watch:
Open Pillow on the Apple Watch > Scroll down and tap on “Settings” > De-select: “Apple Watch Haptics”.

Our warmest wishes for a healthy and successful new year with Pillow!

Team Neybox


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  • Ms.D commented  ·   ·  Flag as inappropriate

    Please continue to work on this feature. I wake much easier to the vibration on my wrist than to any sound being made in the room. It's also much nicer for my partner since I wake an hour earlier than him. I won't use the haptic now because it kills my battery from 96% to less than 10% in less than eight hours. I will not under any circumstances sleep with my phone in bed. I ditched my fitbit for an apple watch knowing this app existed. But now, even after purchasing it, I may not be able to use it because of the waking options. Please keep working on this.

  • Dean Gregg commented  ·   ·  Flag as inappropriate

    Love the Pillow app and use every night. Haptic feedback alarm would be great but it kills the battery by about 40% of charge in 6 hours’ sleep. From reading your posts, it seems like perhaps a technical limitation. Because of that, I’m turning it off in settings unfortunately. Thank you for a great app!!

  • Anonymous commented  ·   ·  Flag as inappropriate

    As we wake up to different time, it´s neceserry for us to have a silent, vibrating alarm on the AppleWatch to not disturb each other when we are to get up in the mornings.
    Sound alarm on iPhone should be optional, and may be a function if wake up be AppleWatch doesn´t work.
    Before you have implemented silent, vibrating alarm on AppleWatch, I still use Sleep Cycle. Your Pillow did get uninstalled from my watch and iPhone after just a few hours, but will be installed and given a new try when you have fixed this flaw.

  • Matteo Reccia commented  ·   ·  Flag as inappropriate

    Maybe you can implement an haptic vibration with smart alarm when using a Pillow complication. This should work and avoid DND mode, like other wake app do. (AutoWake).

  • AdminNeybox (Customer Support Agent, Neybox) commented  ·   ·  Flag as inappropriate

    Hello Adam,
    Thank you for taking the time to complete the survey. We're happy to let you know that the next major version of Pillow (v.4.0) will introduce support for Homekit so you will be able to use Hue lights and other devices as part of your wake up sequence. Regarding haptic feedback, we are very limited by how watchOS works at the moment. Without getting into too many technical details, in order for haptic feedback to work, we need to keep Pillow alive in the background throughout the sleep session which is something that by default watchOS doesn't let you do. There is a way but it's not energy efficient and that is why we initially rejected it. Given the popularity of the feature and the recent advancements in watchOS, we thought we should at least ask our users before making a final decision.

  • Adam Logan commented  ·   ·  Flag as inappropriate

    @neybox Didn't see a place for comments in the survey, so I'm posting this here. I would LOVE to use the smart alarm feature on Pillow, but because it does not have haptic feedback, it is a worthless feature to me since I am deaf. Audible alarms don't do anything. So all I can use Pillow for is sleep tracking. With haptic feedback in play, I'd totally take advantage of the smart alarm feature. Currently I have an elaborate 3 part alarm system. I have hue lights that fade from dark to light, a heater that turns on, and I use Apple Watche's built-in alarm app to wake me up for reals at the end of the light/heater session in case that wasn't enough to wake me up. If Pillow adds the haptic, that would be all that I need. Heater and light would be gravy but not necessary. I have noticed that it takes about 50% of the Apple Watch battery as it is, without the haptic feedback. I doubt it would really take an additional 50% to use the Haptic feedback, but hey I could be wrong. I'm glad the Pillow crew is looking into this. Thank you!

  • Alex commented  ·   ·  Flag as inappropriate

    Hi guys, some third party apps already have haptic vibration.
    It will be cool, if you add haptic vibration during alarm in your app!

  • Allos commented  ·   ·  Flag as inappropriate

    Argument: i stiil not buy you app ( for three years) because waiting an alarm that will wake me. Not my girlfrend.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Hi, love your App.
    I too would prefer only my Watch vibrate to wake me, and currently use the native Alarms App to do so, with alarms off in my use of Pillow.
    I also prefer to run my Watch full time in Theatre Mode as one of the huge benefits is greatly improved battery life.
    So if the sounds for the Pillow alarm could be channelled to the Watch only, and all its alerts sounds are delivered by haptic vibration with Theatre Mode, is this not an option to deliver on this request?
    Cheers, Peter B.

  • AdminNeybox (Customer Support Agent, Neybox) commented  ·   ·  Flag as inappropriate

    @Anonymous Apps by Apple have been using haptic feedback since day one. Third party apps like Pillow don't have the same access to those frameworks but this is starting to change with the Workouts framework on watchOS 3.x for workout apps. We're optimistic that this functionality will eventually be available to more app categories soon.

    Sleep prediction algorithms are not directly related to the use of haptic feedback on the Apple Watch but we are looking into it for other reasons. "Automatic" detection of sleep start and stop times could be done using heart rate data only. However, from our research, sleep analysis using heart rata data only, can produce very inaccurate results. That is why in Pillow we use motion data, heart rate data and sound (if the session uses the iPhone too). To use motion data from the Watch, the user must start and stop the sleep session explicitly due to watchOS limitations.

  • Anonymous commented  ·   ·  Flag as inappropriate

    @neyboxInteractive Apple has managed to do this, also Lark App uses a very accurate algorithm to "predict" sleep sessions.

  • AdminNeybox (Customer Support Agent, Neybox) commented  ·   ·  Flag as inappropriate

    Thank you Edd WJ for the comment. The thread you are referring to is for apps that use the Workout framework. Using that framework, it is possible to provide haptic feedback for apps that run in the background.

    Pillow, however, cannot use this framework since sleep tracking is not considered a workout and workouts usually last a few minutes whereas Pillow has to run in the background for many hours which is well beyond the intended use of this framework.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Yeah please add this feature as soon as possible. It's very desired not to wake up other people in a room!

  • Adam Logan commented  ·   ·  Flag as inappropriate

    This feature was what I expected when I bought this app, and this is something I really need as a deaf person. Sounds are not going to cut it for me. Perhaps if you make the case to Apple about accessibility issues, they might work something out with you.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I agree, I haptic approach to the watch would be a great idea! With as sophisticated an app as you have here, I can't understand why this has not been accomplished yet.

  • Jonathan Blackman commented  ·   ·  Flag as inappropriate

    Please continue to research this option. I also do not want to keep my phone by my bed. I usually have it downstairs charging so it would be nice if the mic on the watch could be used as well.

  • Fabio commented  ·   ·  Flag as inappropriate

    As per last comment. Vibration from background apps it's possible with watchos3. Does that mean we are getting the alarm on the watch?

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