How could we improve Pillow?

Better cooperation with Apple Screen Time

In iOS 12 with the new Screen Time feature, using the manual mode of Pillow throws off statistics because the phone has to be on for several hours in the app. It would be nice if Pillow could be excluded from Screen Time (or some other adjustment like that), so it doesn't skew all the numbers and information.

55 votes
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  • Anonymous commented  ·   ·  Flag as inappropriate

    Pillow shows me asleep when I’ve been on my phone at night even though Screen Time confirms I was on my phone.

  • Donna commented  ·   ·  Flag as inappropriate

    I was able to exclude Pillow from Screen Time parameters in the Screentime interface. It defaults to always allowing phone, messages, FaceTime, and maps. You can add any other app by selecting from a list

  • Allen commented  ·   ·  Flag as inappropriate

    Totally agree, but thankfully activating the app using the Apple Watch results in Pillow not being considered as active while you’re asleep!

    However, you have to have an Apple Watch & use it to start your session.... I wonder if this would even be in Pillow’s control since they do have to follow the constraints of the SDK....

  • Kenneth Pinto commented  ·   ·  Flag as inappropriate

    The previous app I used for sleep tracking makes you face the screen downwards on the bed. This sleeps the screen without locking it. (Or at least, that's how they programmed it.) Consequently, it doesn't turn up on the Screen Time report. Actually, I'm not sure why Pillow insists on having the screen facing up.

  • Sascha commented  ·   ·  Flag as inappropriate

    One small solution would be to turn the phone around. Of course, this only works if you don't charge wirelessly. Maybe there will be a fix soon.

  • Adam Alexander commented  ·   ·  Flag as inappropriate

    Agreed! I have read that locking the screen will prevent that time from being reported, but I am not sure how this would affect the app, especially because the app specifically advised not to lock the screen.

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