Sessions on my Apple Watch are not syncing with my iPhone

As of Pillow v.3.0.5 it possible to manually sync a sleep session that is recorded using the Apple Watch.

To sync a sleep session from your Apple Watch follow these steps:

1. Open Pillow on the Apple Watch
2. Tap on the statistics icon on the bottom right to open the statistics view
3. Force touch anywhere on the screen to bring up the the option 'Sync session to iPhone'
4. Tap on the button with the circular arrows to initiate the syncing process.
5. While syncing the icon on the top left should turn yellow and if syncing was successful the icon should return to purple with a little green circle on top.

Please note that syncing requires bluetooth connectivity enabled on both devices while syncing is in progress.

If you are still experiencing problems please contact our support team.


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  2. How do I force sync the session from Apple Watch to the iPhone?
  3. Sessions on my Apple Watch are not syncing with my iPhone
  4. Can I manually sync a sleep session from the Apple Watch to the iPhone?
  5. How do I get started with Pillow?
  6. After an app update my sleep data are missing from the app. What can I do?
  7. How does pillow calculate sleep quality?
  8. How do I need to place my device during sleep?
  9. Do I need to calibrate my device?
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  12. Does Pillow work if my device is on silent/Do Not Disturb mode?
  13. How does smart wakeup work?
  14. What is sleep aid?
  15. Does Pillow record every sound that may occur through the night?
  16. Why does pillow need access to the microphone?
  17. Why does pillow need access to my motion data?
  18. Do you store any sleep data outside my phone?
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  20. How does iCloud work?
  21. If I am using iCloud sync, does the device need to be always connected to the Internet?
  22. I want to switch off iCloud for my device. Can I keep a local copy of my sleep data on the device?
  23. Does Pillow record every sound that may occur through the night?
  24. Can I export Pillow data?
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  33. My Apple Watch is showing that a session is active on the phone, but it is not. What should I do?
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  35. Will Pillow work under my pillow?
  36. Can i turn my phone off while using Pillow?
  37. Does Pillow have Apple Watch support?
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  48. Why do my audio recordings fail to play?
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  54. After updating, I get a blank screen when starting Pillow on the Apple Watch. What can I do?
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  56. How does heart rate work in Pillow?
  57. Can Pillow track my sleep automatically?
  58. I'm trying to restore my premium upgrade, but the app says "Restore failed".

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