AdminNeybox (Admin, Neybox)

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  1. 137 votes
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      Fully automatic sleep tracking and detection is already in the works and will be available as part of a future major update along with many other improvements. We’ll post more details as we are nearing the release.

      AdminNeybox (Admin, Neybox) commented  · 

      The status (planned, under review) on this forum is not an indication of which feature is prioritized over another. Both automatic sleep tracking and session trimming are in the works and, in many ways, linked together.

      Automatic sleep tracking is still something we explore, and we are optimistic about, but we have to make sure it's accurate and reliable enough. Even then, the algorithm might need periods of training and other adjustments. Automatic detection and calculation, at the moment, can only be performed using very indirect methods, and limited data, compared to manual sleep tracking, so there could always be the possibility of a false positive. Even dedicated sleep trackers can get things wrong. In those cases, having the ability to edit a sleep session will be very useful, even as an auxiliary training method. Hopefully, watchOS and Apple Watch hardware will provide us with enough access to enough data in the future, to ensure a 100% prediction, but we're still a bit far from that moment.

      Also, the majority of our customers don't use the Apple Watch or another wearable device that would provide data based upon which automatic sleep detection would be possible. They track their sleep manually with their iPhone or iPad and Pillow will still offer the option to track sleep manually using those devices only. Having a way to edit sleep sessions will be very useful for those customers as well.

      AdminNeybox (Admin, Neybox) commented  · 

      Hello,

      Thank you for reaching out. A high rating does not imply accuracy...

      We're working hard to explore automatic sleep tracking and it's something that we really want implement. We've made significant progress in that regard but we can't make any promises yet.

    • 12 votes
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        AdminNeybox (Admin, Neybox) commented  · 

        Hello,
        Thank you for your feedback. Could you please tell us more about your idea? What kind of information would like to compare from MyFitness Pal in Pillow?

      • 20 votes
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          AdminNeybox (Admin, Neybox) commented  · 

          Thanks everyone for your input! Right now, Pillow's indication of "Awake" is actually meant as "Awake/Restless" which basically means that during that time you might be either awake or your body is moving intensely such as when you are tossing and turning in a semi-awake state or having an intense dream.
          We will make this more clear in upcoming versions of Pillow and are also working on a new sleep analysis algorithm that will be a lot smarter in figuring out those differences.

        • 162 votes
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            AdminNeybox (Admin, Neybox) commented  · 

            Thank you everyone for the input. You are absolutely right about the Snooze lab notification. Part of the implementation of the crop functionality will also address these issues and Snooze lab will become even smarter :)

          • 374 votes
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              Thank you everyone for the feedback. At the moment it is technically impossible to vibrate with haptic feedback for Pillow. In simple terms only apps that are in the foreground have limited access to habit feedback whereas Pillow works in the background and it is not allowed for third-party apps to bring the app in the foreground at a scheduled time, such as an alarm. We would gladly support this if it becomes possible on a future update of the watchOS

              AdminNeybox (Admin, Neybox) commented  · 

              @Anonymous Apps by Apple have been using haptic feedback since day one. Third party apps like Pillow don't have the same access to those frameworks but this is starting to change with the Workouts framework on watchOS 3.x for workout apps. We're optimistic that this functionality will eventually be available to more app categories soon.

              Sleep prediction algorithms are not directly related to the use of haptic feedback on the Apple Watch but we are looking into it for other reasons. "Automatic" detection of sleep start and stop times could be done using heart rate data only. However, from our research, sleep analysis using heart rata data only, can produce very inaccurate results. That is why in Pillow we use motion data, heart rate data and sound (if the session uses the iPhone too). To use motion data from the Watch, the user must start and stop the sleep session explicitly due to watchOS limitations.

              AdminNeybox (Admin, Neybox) commented  · 

              Thank you Edd WJ for the comment. The thread you are referring to is for apps that use the Workout framework. Using that framework, it is possible to provide haptic feedback for apps that run in the background.

              Pillow, however, cannot use this framework since sleep tracking is not considered a workout and workouts usually last a few minutes whereas Pillow has to run in the background for many hours which is well beyond the intended use of this framework.

            • 19 votes
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                AdminNeybox (Admin, Neybox) commented  · 

                Pillow's algorithm combines motion data (from the gyroscope and accelerometer) of the device and sound data to perform the most accurate analysis possible. The upcoming version of Pillow will also introduce heart rate analysis during sleep, using data from Apple Health (Apple Watch, and other wearables) to further the analysis.

                Part of our roadmap for the future of Pillow is to support even more data sources which means better, smarter sleep and even more personalised sleep analysis.

              • 117 votes
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                  AdminNeybox (Admin, Neybox) commented  · 

                  Hello,
                  The current version of Pillow shows time asleep vs. time in bed for each session in the daily statistics view. The upcoming version will include a big update in the detailed statistics (accessible by rotating your device horizontally) where you will be able to view time in bed vs time asleep for the past week, month, year and all time.

                • 169 votes
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                    Hello,
                    Thank for your feedback. Currently is impossible to start an alarm or listen to audio recordings for an app that stays in the background for multiple hours, as it is the case for Pillow. That is why we alarms and sound recordings require iPhone connectivity. Hopefully upcoming versions of watchOS or the Apple Watch will allow such functionality and we’ll be more than happy to make this possible!

                    AdminNeybox (Admin, Neybox) commented  · 

                    @Benjamin

                    Our aim is to make Pillow on the Apple Watch as independent as possible and hopefully watchOS 3.0 will bring us closer to that. However, it's still very early to tell. We are currently exploring what watchOS 3.0 brings to the table and which of those new features can work their way in the Apple Watch app. WatchOS 3.0 is still very young, so we must make sure everything works as expected and is thoroughly tested.

                    Notes and mood reporting are on our roadmap for Pillow on the Apple Watch regardless of watchOS v.3.0 :)

                    Stay tuned for more updates!

                    AdminNeybox (Admin, Neybox) commented  · 

                    Thank you for your feedback. Haptic feedback, audio alerts and microphone access on the Apple Watch is not available to Apple Watch apps that are not in the foreground so it is technically impossible to do that for Pillow since the app falls in the background after a few seconds. Hopefully the upcoming version for watchOS will bring some changes regarding those restrictions.

                  • 102 votes
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                      AdminNeybox (Admin, Neybox) commented  · 

                      Free trials are not currently permitted in the App Store unless there are tied to some form of recurring subscription (monthly or yearly) whereas our current model relies on a one-time only unlock of all premium features forever.

                      It would be extremely valuable for us to know if you would prefer a subscription at a lower pricing point instead of an one-time unlock.

                      We are always considering ways to allow for everyone to learn more about each of the Premium Features and your feedback is always appreciated.

                    • 29 votes
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                        AdminNeybox (Admin, Neybox) commented  · 

                        Hello,
                        thank you for taking the time to send us your feedback.Due to technical and security reasons, Apple does not allow one app to monitor the usage of other apps so it would be technically impossible for Pillow to know exactly how you are using the phone. We are always looking for ways to make Pillow smarter but we are somewhat limited by the accuracy of the data we get from the device's sensors.

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