AdminNeybox (Admin, Neybox)

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  1. 151 votes
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      Hello,
      We’re exploring ways to bring haptic feedback alarms on the Apple Watch and we’d like to hear your opinion about it.

      We would deeply appreciate if you could spend a few minutes to take a short survey we have prepared. It will help us learn more about how you view this and other features that we are considering for the future of Pillow on the following link:

      https://neybox.typeform.com/to/nnsAkv

      Thank you!

      AdminNeybox (Admin, Neybox) commented  · 

      Hello! Thank you for taking the time to complete the survey. Unfortunately enabling alarms with haptic feedback is not as simple as you describe. Without getting into too many technical details, we cannot ignore do not disturb and we don't control the device where the notifications will appear. This is controlled by iOS only, so scheduling a notification to appear multiple times is not a reliable solution for an alarm. We've spent endless hours trying to find a reliable solution and the only one we have so far consumes a significant amount of battery, that's why we initially rejected it. However, given the popularity of this feature, we felt obliged to ask the community of Pillow users for their opinion before making a final decision.

    • 438 votes
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        Hello,
        We’re exploring ways to bring haptic feedback alarms on the Apple Watch and we’d like to hear your opinion about it.

        We would deeply appreciate if you could spend a few minutes to take a short survey we have prepared. It will help us learn more about how you view this and other features that we are considering for the future of Pillow on the following link:

        https://neybox.typeform.com/to/nnsAkv

        Thank you!

        AdminNeybox (Admin, Neybox) commented  · 

        Hello Adam,
        Thank you for taking the time to complete the survey. We're happy to let you know that the next major version of Pillow (v.4.0) will introduce support for Homekit so you will be able to use Hue lights and other devices as part of your wake up sequence. Regarding haptic feedback, we are very limited by how watchOS works at the moment. Without getting into too many technical details, in order for haptic feedback to work, we need to keep Pillow alive in the background throughout the sleep session which is something that by default watchOS doesn't let you do. There is a way but it's not energy efficient and that is why we initially rejected it. Given the popularity of the feature and the recent advancements in watchOS, we thought we should at least ask our users before making a final decision.

        AdminNeybox (Admin, Neybox) commented  · 

        @Anonymous Apps by Apple have been using haptic feedback since day one. Third party apps like Pillow don't have the same access to those frameworks but this is starting to change with the Workouts framework on watchOS 3.x for workout apps. We're optimistic that this functionality will eventually be available to more app categories soon.

        Sleep prediction algorithms are not directly related to the use of haptic feedback on the Apple Watch but we are looking into it for other reasons. "Automatic" detection of sleep start and stop times could be done using heart rate data only. However, from our research, sleep analysis using heart rata data only, can produce very inaccurate results. That is why in Pillow we use motion data, heart rate data and sound (if the session uses the iPhone too). To use motion data from the Watch, the user must start and stop the sleep session explicitly due to watchOS limitations.

        AdminNeybox (Admin, Neybox) commented  · 

        Thank you Edd WJ for the comment. The thread you are referring to is for apps that use the Workout framework. Using that framework, it is possible to provide haptic feedback for apps that run in the background.

        Pillow, however, cannot use this framework since sleep tracking is not considered a workout and workouts usually last a few minutes whereas Pillow has to run in the background for many hours which is well beyond the intended use of this framework.

      • 16 votes
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          AdminNeybox (Admin, Neybox) commented  · 

          Hello,
          Thank you for your feedback. Could you please tell us more about your idea? What kind of information would like to compare from MyFitness Pal in Pillow?

        • 26 votes
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            AdminNeybox (Admin, Neybox) commented  · 

            Thanks everyone for your input! Right now, Pillow's indication of "Awake" is actually meant as "Awake/Restless" which basically means that during that time you might be either awake or your body is moving intensely such as when you are tossing and turning in a semi-awake state or having an intense dream.
            We will make this more clear in upcoming versions of Pillow and are also working on a new sleep analysis algorithm that will be a lot smarter in figuring out those differences.

          • 26 votes
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              AdminNeybox (Admin, Neybox) commented  · 

              Pillow's algorithm combines motion data (from the gyroscope and accelerometer) of the device and sound data to perform the most accurate analysis possible. The upcoming version of Pillow will also introduce heart rate analysis during sleep, using data from Apple Health (Apple Watch, and other wearables) to further the analysis.

              Part of our roadmap for the future of Pillow is to support even more data sources which means better, smarter sleep and even more personalised sleep analysis.

            • 122 votes
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                AdminNeybox (Admin, Neybox) commented  · 

                Hello,
                The current version of Pillow shows time asleep vs. time in bed for each session in the daily statistics view. The upcoming version will include a big update in the detailed statistics (accessible by rotating your device horizontally) where you will be able to view time in bed vs time asleep for the past week, month, year and all time.

              • 171 votes
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                  Hello,

                  We’re exploring ways to bring haptic feedback alarms on the Apple Watch which would also simplify the way you start a sleep session without needing the iPhone to press start.

                  We would deeply appreciate if you could spend a few minutes to take a short survey we have prepared. It will help us learn more about how you view this and other features that we are considering for the future of Pillow on the following link:

                  https://neybox.typeform.com/to/nnsAkv

                  Thank you!

                  AdminNeybox (Admin, Neybox) commented  · 

                  @Benjamin

                  Our aim is to make Pillow on the Apple Watch as independent as possible and hopefully watchOS 3.0 will bring us closer to that. However, it's still very early to tell. We are currently exploring what watchOS 3.0 brings to the table and which of those new features can work their way in the Apple Watch app. WatchOS 3.0 is still very young, so we must make sure everything works as expected and is thoroughly tested.

                  Notes and mood reporting are on our roadmap for Pillow on the Apple Watch regardless of watchOS v.3.0 :)

                  Stay tuned for more updates!

                  AdminNeybox (Admin, Neybox) commented  · 

                  Thank you for your feedback. Haptic feedback, audio alerts and microphone access on the Apple Watch is not available to Apple Watch apps that are not in the foreground so it is technically impossible to do that for Pillow since the app falls in the background after a few seconds. Hopefully the upcoming version for watchOS will bring some changes regarding those restrictions.

                • 105 votes
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                    Hello,
                    We’re working on ways to bring a free trial of all of Pillow’s features so that you can experience the full potential of Pillow before deciding to upgrade.

                    We would deeply appreciate if you could spend a few minutes to take a short survey we have prepared. It will help us learn more about how you view this and other features that we are considering for the future of Pillow on the following link:

                    https://neybox.typeform.com/to/nnsAkv

                    Thank you!

                    AdminNeybox (Admin, Neybox) commented  · 

                    Free trials are not currently permitted in the App Store unless there are tied to some form of recurring subscription (monthly or yearly) whereas our current model relies on a one-time only unlock of all premium features forever.

                    It would be extremely valuable for us to know if you would prefer a subscription at a lower pricing point instead of an one-time unlock.

                    We are always considering ways to allow for everyone to learn more about each of the Premium Features and your feedback is always appreciated.

                  • 30 votes
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                      AdminNeybox (Admin, Neybox) commented  · 

                      Hello,
                      thank you for taking the time to send us your feedback.Due to technical and security reasons, Apple does not allow one app to monitor the usage of other apps so it would be technically impossible for Pillow to know exactly how you are using the phone. We are always looking for ways to make Pillow smarter but we are somewhat limited by the accuracy of the data we get from the device's sensors.

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